CONVECTUS SOLUTIONS PRIVACY POLICY

Effective Date: January 2021

At Convectus Solutions is committed to protecting your privacy. To that end, we only use the personally identifiable information (“Personal Information”) that you provide in accordance with the terms outlined below. This Privacy Policy covers any Personal Information we obtain when you visit us, use our services, or access the features on the website that Convectus Solutions owns or controls (today or in the future), including https://convectus.com. Our Privacy Policy applies to any device used to access our domain. It also applies to social media site including Twitter, Facebook, and LinkedIn. Convectus Solutions does not control the policies or practices of such site or of companies Convectus Solutions does not own or control and cannot control the actions of people Convectus Solutions does not employ or manage. Our Privacy Policies apply to Personal Information you voluntarily provide. From time to time we may offer surveys and contact forms designed to inform us of your interest in engaging with Convectus Solutions. All information is used with your implied consent. By participating in a contact form or survey, you consent that we may, at our discretion, contact you.

INFORMATION WE COLLECT

Personal Information

When you use our forms, you choose to provide selective information directly to us with the intent of providing personal information. We collect the following on a frequent basis: First Name, Last Name, Company Name/Location, Email Address, Primary Interest, Location of Interest, Locations of Interest, Phone, Messaging (option).

We only collect personal identification information from you if you voluntarily submit such information. There is no requirement to send information to us in order to view our services or offerings.

Usage Information

We may also use cookies and other technologies to automatically gather information about how you use the site, including: new or returning visitor; time of visit; duration of visit; pages viewed; where you found the site (search, direct, social media, etc.); country you are visiting from; technology you are using (browser, screen resolution, etc.); and gender and age range.  We only use, share, and store Personal Information consistent with this Privacy Policy.

HOW WE COLLECT INFORMATION

We collect Personal Information when you: visit our site; request information; request information from us; fill out a form; apply for a job; or participate in surveys.

When you access our web site, IP addresses and other common information regarding location may also be tracked. This information would be gathered for site traffic analytical purposes. When you conduct searches on the site, we may log the search terms that you use.

 

Cookies

A “cookie” is a small data file stored on your web browser or on your mobile device that allows us to recognize your computer or mobile device when you visit the site by associating identification numbers with user information you have provided. Some cookies will remain on the hard drive of your computer or mobile device for the duration of your browser or user session, while others will remain until deleted by you. You may also be able to configure your computer or mobile device to limit the collection of these “cookies,” but that limitation may also limit our ability to provide all the services or functionality of the site.

HOW WE USE COLLECTED INFORMATION

Convectus Solutions collects and uses your Personal Information for the following purposes:

  • To personalize user experience
  • We may use information in the aggregate to understand how users as a group use the services and resources provided on our site
  • To improve our site
  • To improve customer service
  • To more effectively respond to your customer service requests and support needs
  • To administer a content, promotion, survey or other feature
  • To send you information you have agreed to receive about topics we think will be of interest to you

If at any time you would like not to receive information from us you may contact us here: info@convectus.com.

HOW WE PROTECT YOUR INFORMATION

We adopt appropriate data collection, storage, and processing practices to secure and protect your privacy against unauthorized access, alteration, disclosure or destruction.

SHARING YOUR PERSONAL INFORMATION

Except as set forth in this Privacy Policy or as specifically agreed to by you, we will not disclose any information we gather from you on our site.

SOCIAL MEDIA SITES

We work with third parties, including social network site like Twitter and LinkedIn, and with application developers who specialize in social commerce so we can connect to your social networks. All of these companies operate social media site. We provide access to our site by third parties and business partners so we can generate interest in our products among members of your social networks and to allow you to share product interests with friends in your network. The use of any features made available to you on our site by a third party may result in information being collected or shared about you by us or by the third party. Information collected or shared through any such third-party features is considered public information by us because the social media site made it publicly available. If you do not want us to be able to access information about you from social media site, you must instruct social media site not to share the information. Convectus Solutions is not responsible for how these third parties may use information collected from or about you so be sure to review the privacy policies and privacy settings on your social networking site to make sure you understand the information they are sharing. If you do not want a social media site to share information about you, you must contact that site and determine whether it gives you the opportunity to opt out of sharing such information. However, we do identify any areas on our site where third parties share information about you. We use features on social media site that allow you to express positive opinions about our services. Those social media site may collect or register your views about our services and make those views available to Convectus Solutions and on public portions of the social media site. If you do not wish any of this to happen, you should not express your views about our services on social media site and you should review your privacy settings on such social media site. We are not obligated to display your name or other identifying information, account name, profile photo or other information or content on our site even if you express an opinion about our services or have consented to our use of such information or content. We reserve the right to remove the information of any person for any reason. We may also remove from our site, in our sole discretion, any product offering or any photo or product description relating thereto. If you would like us to delete the data we have collected about you that we have received through any social media provider or social media site, please contact us. However, if your information is deleted you may not have access to certain promotions, services information or opportunities as a result.

LINKS

The site may list or show hyperlinks to other websites. Convectus Solutions does not have any control over the quality, safety, or legality of the items advertised, the truth or accuracy of the listings, the ability of suppliers to sell items, or the ability of buyers to buy items. For these reasons, Convectus Solutions  and its affiliates cannot ensure that a buyer or supplier will actually complete a transaction. Convectus Solutions will not be a party to any transactions between you and such third parties and any correspondence concerning such transactions should be conducted between you and the third party.

CHILDREN’S INFORMATION

Children under the age of 13 are prohibited from submitting any personally identifiable information to Convectus Solutions. If you believe a child has provided us with information, contact us at info@convectus.com.

CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you have the right to request information from us regarding the manner in which Convectus Solutions shares certain categories of Personal Information with third parties for their direct marketing purposes, in addition to the rights set forth above. Under California law, you have the right to send us a request at address listed on our website.

Information will be provided in a standardized format that is not specific to you. The designated email address for these requests is: info@convectus.com.

Please note that we have not yet developed a response to browser “Do Not Track” signals, and do not change any of our data collection practices when we receive such signals. We will continue to evaluate potential responses to “Do Not Track” signals in light of industry developments or legal changes.

WE ARE A U.S.-BASED ORGANIZATION

Convectus Solutions is headquartered in the United States. Our data processing activities primarily occur in the United States.  You acknowledge that any personal data we collect will be transferred to, processed, and stored in the United States. You further acknowledge that the United States has standards for the processing and storage of personal data that may not be equivalent to those in the country where you reside and/or are a citizen, and you consent to our collection, transfer, processing, and storage of your personal data in the United States.

YOUR CONSENT AND UPDATES TO THIS POLICY

You acknowledge that this Privacy Policy is part of the Terms and Conditions for your use of our site, and you agree that using the site signifies your assent to Convectus Solutions ’s Privacy Policy. Convectus Solutions  reserves the right to change this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it. As we may make changes from time to time without notifying you, we suggest that you periodically consult this Privacy Policy. Your continued use of the site after the effective date of any modification to this Privacy Policy will be deemed to be your agreement to the changed terms.

If you have any additional questions about your privacy or security on our site, please contact us using the following information: Convectus Solutions LLC, 5435 N Garland Ave Suite 140-303, Garland, Texas 75040 or info@convectus.com